Have you ordered before?

If you have already registered your details you can login by clicking on 'Your Account' at the top right hand side of the screen. Type in your email address and password and you will be able to access your account details. There will be an option to 'view' each individual order and you can then select the relevant order for which you have a query.

Click on 'query' and you will be able to select from the drop down menu the category which is closest to your question. There is also a box for any other comments you may wish to add. Once you have completed it click on 'submit' and you will receive a response from a member of our Customer Service team within one working day. The response will be sent to your email address and also to 'Your Account' (see explanation of our New Message Centre for further information).