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EVERYTHING YOU NEED TO KNOW ABOUT RED CARPET
What are the benefits of being a Red Carpet member?

1.     Free Standard UK Delivery on all orders.

2.     Early access to new releases.

3.     Access to exclusive products, special offers and competitions. 

If you have opted in to receive marketing emails from us, we will send you regular emails with your exclusive offers. Click here to update your email preferences.

To view your Red Carpet benefits and exclusive offers, please see above.

How do I sign up?

You can sign-up by clicking the “Join Now” button below and following the on-screen instructions.

How much does it cost?

There is a one-off fee of £9.99 for your 12-month membership which is charged upfront.

Is Red Carpet an annual membership?

Yes, the membership period is 12 months, Red Carpet will automatically renew after 12 months and we’ll be in touch ahead of this to let you know when your renewal is due.

Can I cancel my membership?

If you change your mind, you have 14 days from the date of purchase to cancel your membership without giving any reason. If you wish to cancel please contact us via the “Customer Service Contact Centre” which you can access via your account page. 

What happens if I require an Next Day/Evening delivery service?

Other delivery methods will still be available at the checkout. If you choose a delivery option other than Standard UK Delivery, a discount equivalent to the Standard UK Delivery charge will be automatically applied at checkout.

How do I renew?

Your membership will renew automatically every 12 months and the annual fee will be automatically charged using the details provided by you when you first joined. We will contact you 30 days in advance to let you know when your renewal is due.

Is this available in all countries?

UK only for now. Zavvi Red Carpet is available only to UK residents.

How soon can I access my Red Carpet benefits?

It can take up to 30 mins for you to receive your Red Carpet welcome email. Once you have this, you will then be able to claim the benefits of a Red Carpet customer.

Where can I read the small print?

Take a look at the Zavvi Terms and Conditions (paragraph 31 contains terms and conditions specific to Red Carpet) and the Zavvi Privacy Policy 

Become a Red Carpet Member!

Unlock exclusive rewards by subscribing to Zavvi Red Carpet!

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