Harry Potter Houses Christmas Jumper - Navy

GBP 29.99

£29.99

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Harry Potter Houses Christmas Jumper - Navy
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Harry Potter Houses Christmas Jumper - Navy
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Harry Potter Houses Christmas Jumper - Navy + Harry Potter Gryffindor Red Women's T-Shirt

from £32.98

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Harry Potter Houses Christmas Jumper - Navy
This item
Harry Potter Houses Christmas Jumper - Navy
from £29.99
Select size
Add both to basket

Harry Potter Houses Christmas Jumper - Navy

GBP 29.99

£29.99

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Delivery & Returns

Express Delivery* - if ordered before 2pm, delivered by courier next working day.
*On selected items

If I'm not completely happy with my item?

Please see our returns policy.

Frequently Bought Together

Harry Potter Houses Christmas Jumper - Navy
This item
Harry Potter Houses Christmas Jumper - Navy
from £29.99
Select size
Harry Potter Houses Christmas Jumper - Navy + Harry Potter Gryffindor Red Women's T-Shirt

from £32.98

Add both to basket
Harry Potter Houses Christmas Jumper - Navy
This item
Harry Potter Houses Christmas Jumper - Navy
from £29.99
Select size
Add both to basket

Customer Reviews

Overall Rating : 1.0 / 5 (1 Reviews)
  • 0 5 star reviews
  • 0 4 star reviews
  • 0 3 star reviews
  • 0 2 star reviews
  • 1 1 star reviews
 

Top Customer Reviews

Customer reviews are independent and do not represent the views of Zavvi.

Absolute Holiday Disaster - Late, Wrong Sizes, and Deplorable Customer Service

I placed an order for two Christmas jumpers, a Large and an Extra-Large, giving plenty of time for delivery before the holidays. They arrived a disappointing one to two weeks later than the stated delivery window. However, the real issues began when I opened the parcel. Quality Control is Non-Existent. The jumpers feature no proper sewn-in size labels, only flimsy card tags that have been clipped through the material with a tagging gun. This immediately made me suspicious, and my fears were confirmed when I attempted to try them on. The XL jumper: Fits comparable to a Medium. The Large jumper: Fits slightly bigger than the 'XL', but is nowhere near a true Large or Extra-Large. It is absolutely clear that the incorrect sizes were attached to the garments. This represents a massive failure in basic quality assurance and tagging processes. Insulting and Self-Serving "Support". I contacted customer support straight away for a replacement, as the mistake was clearly on their part. Their response was infuriating: they would not offer an exchange, only a refund. The price of the item has significantly increased since my initial purchase, and their refusal to correct their own error with a straight swap means I would have to repurchase the jumpers at the higher current price and pay for postage again, unless I bought more items to qualify for free delivery. This is a transparent and abysmal business tactic designed to pressure customers into spending more money to rectify a mistake made by your company. Overall the quality checks are poor, the sizing is completely inaccurate, and the customer service is self-serving and insulting. I am left with two useless, late jumpers and a profound sense of disappointment. Avoid this retailer.

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