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When 14 year old Amber Bailey fails to return home, after not turning up at her best friends' house as arranged, a long and drawn-out search is mounted. Her recently separated parents, Ben and Sarah, pushed increasingly into the harsh public glare of the media spotlight, are plunged into an unthinkable nightmare, which only grows with each passing day.

As the days, months and years go by the mystery deepens, and disturbing new clues come to light, raising more questions than answers. And as the nation becomes gripped with the story of the missing teen all people can do is wonder – what on earth really happened to Amber?